Job Description

Team Gillman is seeking a motivated and detail-oriented Bilingual (Spanish/English) KBB Buyer Assistant to support our vehicle acquisition team. This role will help facilitate the Kelley Blue Book Instant Cash Offer process by assisting with customer appointments, coordinating vehicle evaluations, and providing exceptional support to our buyers and appraisers. 

Key Responsibilities: 

• Communicate with customers in both English and Spanish regarding KBB offers and appointment scheduling
• Support KBB buyers by organizing paperwork, vehicle information, and appraisal details
• Assist with customer check-ins and ensure a positive experience
• Follow up on leads and maintain communication through CRM
• Help manage inventory flow related to KBB purchases
• Facilitate daily appraisals in our Service Drive

Qualifications: 

• Bilingual in Spanish and English (verbal and written) required 
• Excellent organizational and communication skills 
• Customer service experience preferred, dealership experience a plus 
• Ability to work in a fast-paced environment and manage multiple tasks 
• Excellent computer skills and attention to detail 
• Well-skilled in social media such as Facebook, Instagram, and TikTok
• High school diploma or GED required
• Must be able to commute to S.W. Houston daily 

Benefits: 

• Competitive pay and performance bonuses 
• Health, dental, and vision insurance 
• Paid time off and 401(k) with company match 
• Ongoing training and growth opportunities 
• Be part of a respected, family-owned dealership with 80+ years of success

Apply Today!

If you're ready to join a team where your bilingual skills and attention to detail will make a real impact, apply now! Send your resume to mcardenas@teamgillman.com 

Team Gillman – Driven to Serve. Built to Lead

About Our Dealership (Team Gillman)

Since 1938 and with over 80 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston, Kingwood, Rosenberg and Clear Lake representing Acura, Honda, Subaru,Mazda, Chevy and Volkswagen. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

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